About

WE DEEPLY BELIEVE

Our Values

Below, you will find our operating principles— our guiding light through the darkness. This is how we run our shop. You're welcome to pop in at any time and see if we are being true to these values. We won't shut up about these beliefs because they are the key to good work and future success. They feel old and vintage, but they are time-tested. We learned them from old men and women, and we will pass them down the line.

Always Faithful Our team is committed - we move across the ice, through the white darkness - knowing that we are tougher than anything we will face. We said we would do it, so we will. We keep fighting to be faithful.
Fun Wins "We get to do this." We know not all work is as fun as ours. In our creative/inspiration driven field, we have to keep a healthy mix of broccoli and mangos. Fun and creativity go hand-in-hand. Candy, beer, and good tunes are also fun, so we stay well-stocked.
Thankful -
Start to Finish We start all shop meetings with gratitude - thankful declarations for our lives and for our work. Even when the work is slow or not exciting, we get to be around the people we love, doing what we love, and not digging ditches in the hot Texas sun (the owners started out on farm tractors).
Blue-Collar Creatives We aren't rockstars, or primadonnas. We are craftsmen who solve real problems because we want our clients to get down the road and succeed. It's about our clients, never about us. If we take care of brands, the work will take care of us. The best idea wins. All projects begin in collaboration. Egos aren't welcome.
Gusto We jump in and figure it out. Interns build desks and then lead divisions. Owners take out the trash and hang drywall. We do what it takes to push into new territory. We commit to projects knowing that our team is capable of making it happen. Our brand icon drop is fuel, blood, sweat, tears, and sacred oil — gusto juice!

Always Faithful

Our team is committed - we move across the ice, through the white darkness - knowing that we are tougher than anything we will face. We said we would do it, so we will. We keep fighting to be faithful.

Gusto

We jump in and figure it out. Interns build desks and then lead divisions. Owners take out the trash and hang drywall. We do what it takes to push into new territory. We commit to projects knowing that our team is capable of making it happen. Our brand icon drop is fuel, blood, sweat, tears, and sacred oil — gusto juice!

Fun Wins

"We get to do this." We know not all work is as fun as ours. In our creative/inspiration driven field, we have to keep a healthy mix of broccoli and mangos. Fun and creativity go hand-in-hand. Candy, beer, and good tunes are also fun, so we stay well-stocked.

Thankful Start to Finish

We start all shop meetings with gratitude - thankful declarations for our lives and for our work. Even when the work is slow or not exciting, we get to be around the people we love, doing what we love, and not digging ditches in the hot Texas sun (the owners started out on farm tractors).

"Blue-Collar Creatives"

We aren't rockstars, or primadonnas. We are craftsmen who solve real problems because we want our clients to get down the road and succeed. It's about our clients, never about us. If we take care of brands, the work will take care of us. The best idea wins. All projects begin in collaboration. Egos aren't welcome.

Our Team

Image Image
Tim Douglass
Owner - New Business
Tim founded Fidelis twelve years ago. He began in media production but transitioned the company to a full-service creative agency in 2016. A father of three young children and a consumer of Sci-Fi and affogato, Tim feels most alive thinking through business problems and meeting the needs of businesses. He still enjoys picking up a camera when he can fit it into his busy days. He often wonders what it would be like to live around mountains or a beach rather than farmland.
Image Image
Mark Douglass
Owner - Creative Director
Mark joined Fidelis in 2016 after many years as an educator. He taught students how to write well by developing their critical thinking skills. At Fidelis, Mark most enjoys cracking open messaging problems with the sledgehammer of creativity. He drives his four children around in his Volvo station wagon, works on his old house, and jogs the streets of Bryan with the family labrador. He often wonders why they canceled Simon and Simon back in 1989 - the biggest mistake CBS ever made.
Image Image
Josh Gamble
Designer

We met Josh as a summer intern. He has since become one of our lead designers. Josh wears many hats, but mostly just ballcaps: he contributes graphic design, re-branding efforts, and designs aesthetic parameters for most of our websites. He also built our shop desks. He seriously bumps the shop's music playlist power, and concepts posters better than anyone in town. Though he doesn't have a Twitter account, he is known to give a verbal "retweet."

Image Image
Jill Crawford

Account Manager

Jill is our account manager extraordinaire. If you work with us, chances are you will get to spend a lot of time with her. She is both best friend to our team members and personal advocate to our clients. Her clear communication and organization keep projects rolling, and everyone involved happy. She is an accomplished florist with a blooming flower business and a proud wife and cat-owner. One might say she is a Jill-of-all-trades. She often wonders how many cats are 'too many' cats.
Image Image
Justin Young
Media Director

Justin is our motion artist. He pilots a computer the size of a fridge. Justin takes our design team's work and animates it. He brings static images to life. We are thankful for his hard work and sarcasm. We also appreciate his crippling assessments of any product he dislikes. Justin is married with two elementary children who like filthy rap music. He also loves pit bulls. Justin wonders if he can get the film the Fifth Element included in Texas state teaching standards as mandatory viewing for all graduating seniors.

Image Image
Kristen Douglass
Co-Founder - Operations
Kristen is the Fidelis shop multi-tool. She runs our social media team, helps organize the podcast slate, and fills in for media production/editing. More than that, she keeps us all positive and focused on the next big thing. She is married to Tim, raises the three kiddos, and makes ginger cookies that, if properly placed on the negotiation table, might just solve the entire Korean peninsula. If you receive a great note or gift - it most likely came from her kind, thoughtful hands.
Image Image
Melissa Hatfield
Digital Marketer
Melissa heads up all operations around digital marketing. She takes the beautiful work our design and media teams create and puts it out in the world, placing ads that drive new business for our customers. She's one of the most enthusiastic people you will ever meet and can brighten even the dreariest day.
WHO WE ARE

Fidelis Means
Faithful

Years ago, we started our company out of a garage, so we know building a meaningful brand is challenging. The team would roll a push mower out the side door, turn the lights on and work late into the evening. At night, we would push the mower back in, crack a beer, and lock the door. The shop smelled like gasoline and ideas.

That's how we started, and that's how we run the shop today. Our entire team started in that garage. That's why we offer brands a comprehensive evaluation, propose a strategy, and help you get down the road. If you think you might like working with us and want us to help you build something special, we would be honored to help. Either way, you will be more informed about your road ahead — we can all feel good about that.